Facilities Assistant/Receptionist

Permanent and full time based in Birmingham Office

The role 

Hours will vary between 07.30 and 18.00, but your core hours will be 7 hours a day, 35 hours a week. The successful candidate will be an integral member of the facilities team and take responsibility for all questions and queries. You will also ensure that staff and partners have access to a comprehensive and high quality facilities service which provides outstanding customer service to both internal and external clients.

The person 

The role requires someone who:

• Is self-managed and confident in setting and prioritising their own work agenda
• Has a flexible approach to work and working hours
• Is a team player who is able to work under limited supervision
• Has excellent written and verbal communication skills
• Is able to demonstrate that they can convey complex matters in a way that different audiences can understand
• Is confident and able to build sustainable relationships with clients, lawyers and internal colleagues
• Is organised and methodical in how you approach your work
• Has excellent attention to detail
• Is able to maintain confidentiality
• Is calm under pressure
• Has the ability to think on their feet and problem solve.

Your experience 

Given the challenges of this role, it is likely that your background and experience will include:

• Working within an office and a front of house, client services, reprographics, facilities or mailroom role
• Good working knowledge of Microsoft Outlook, Powerpoint, Excel and Word (Windows 2010)

Pre-employment screening

Please note that, if we make an offer of employment, we will conduct pre-employment screening that includes checks relating to your professional and academic qualifications, references from previous employers, your eligibility to work in the UK and any disciplinary history recorded with the Solicitors Regulation Authority (SRA). You will also be required to complete a self-declaration to assess your character and suitability.

And finally

Mills & Reeve is committed to building a diverse workforce and fostering an inclusive environment in which all our people can thrive. We hire people from a wide variety of backgrounds because it makes our firm stronger, and we have a collaborative culture that celebrates different perspectives and values respect for one another, working together, and openness and integrity. Our approach to flexible working means that we work in a way that achieves the right balance for our people, our clients and for our business.