Insurance Assistant - Legal & Marketing - Birmingham

Location: United Kingdom
Discipline: Internal
Contact name: Oliver Steel

Contact email:
Contact phone: 07918 207370
Vacancy reference: 018269
Published: 14 days ago
Closing date: 07 October 2022

Full time, Permanent 

We are looking for an Assistant to join our busy Insurance Disputes team, providing marketing and business research support across a range of insurance markets including employment disputes, personal injury, financial institutions and fine art, specie and jewellers block amongst others. This is a great opportunity to work alongside ambitious lawyers and experienced knowledge and marketing professionals to help you develop your skills and experience.

What does the role involve?

Our Insurance team works with a range of insurers, brokers and insured professionals and entities involving insured market risks in the UK and overseas. We network widely with best friend law firms in other jurisdictions to support their market profile and enhance or own. The team collaborates with the wider firm to identify, target and acquire new business and clients, using a variety of media to manage, develop and enhance our market profile. Our partners and lawyers need additional support which will include research on a range of legal areas but principally in the development and co-ordinating of their marketing and business development initiatives.

The role responsibilities include:

Non-chargeable client services

  • Client relationship management support – including arranging and planning for client review meetings.
  • Maintaining records of client engagement and supporting extensions/renewals and rate reviews.
  • Support in providing management information to clients.

Research and analysis

  • Business analysis to identify potential new clients.
  • Research on potential new clients and opportunities using M&R information and external databases and sources.
  • Identification of collaboration opportunities with international best friend firms.
  • Research to support the development of articles and presentations.

Marketing and business development

  • Supporting the preparation of business development materials, such as pitches and tender documents.
  • Creating and maintaining a database of key marketing materials: case studies; credentials documents and directory submissions.
  • Preparation of slides for talks and seminars/webinars.
  • Coordinating (and where appropriate, writing) articles for newsletters and briefings.
  • Assisting with follow-up to events and other BD activities.


  • Assisting with developing and potentially presenting internal training on new legal developments (with lawyers providing appropriate support).

What skills and attributes would I need? 

We are looking for someone who has good academics, e.g. a 2.1 degree or equivalent, ideally in law and/or business studies or Marketing and who has enthusiasm for the Insurance practice and business of law. We are looking for someone who has very good research and analysis skills, including the ability to use online information sources. We are looking for someone who has excellent written English and a keen eye for detail and someone who has excellent presentational, negotiating and advocacy skills. The successful person would also have a high level of IT skills and familiarity with a range of social media channels.

Why should I apply? 

You will develop your career in a supervised environment and be part of the cross-office Insurance Disputes National Service Line (NSL). You will also develop strong relationships with the Knowledge, Learning and Development and Marketing functions. As a result, this is a role that will give you a powerful insight into both the practice and business of law.

Pre-employment screening 

Please note that, in the event that we make an offer of employment, we will conduct pre-employment screening that includes checks relating to your professional and academic qualifications, references from previous employers, your eligibility to work in the UK and any disciplinary history recorded with the Solicitors Regulation Authority (SRA). You will also be required to complete a self-declaration to assess your character and suitability.

Disclosure and barring service check and security clearance 

This post is also subject to a satisfactory response from the Disclosure and Barring Service (DBS) (to check for any previous criminal convictions) and, given the nature of the work-type, you may also be required to undergo national security vetting to SC level – the latter can be undertaken following commencement of employment.

And finally 

Mills & Reeve is committed to building a diverse workforce and fostering an inclusive environment in which all our people can thrive. We hire people from a wide variety of backgrounds because it makes our firm stronger, and we have a collaborative culture that celebrates different perspectives and values respect for one another, working together, and openness and integrity. Our approach to flexible working means that we work in a way that achieves the right balance for our people, our clients and for our business.