Risk & Compliance Paralegal

Location: United Kingdom
Office: Norwich Cambridge Birmingham
Discipline: Risk & compliance
Contact name: Ben Porter

Contact email: [email protected]
Contact phone: 0121 456 8041
Vacancy reference: 025049
Closing date: 12 July 2024
Startdate: 01 July 2024 - 01 July 2024

A full time, permanent role based in our Birmingham, Cambridge or Norwich office.

The role

This role is responsible for supporting the Risk and Compliance team across the firm. As with all law firms, Mills & Reeve LLP is regulated by the Solicitors Regulator Authority (SRA).  In November, 2019, the SRA implemented its Standards and Regulations: a principles-based regulatory scheme which focuses on high professional and ethical standards, and protecting the public.  This role is very much a key role supporting the firm with their obligations under the Standards and Regulations.

What does the role involve?


  • Assist with the collation of data for the firm’s annual bulk renewal of practising certificates submission to the SRA; and
  • Assist with the draft of SRA application forms that the firm may, from time to time, be required to submit to the SRA.

International Organisation for Standardisation (ISO)

ISO creates documents that provide requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose. The firm has both ISO 9001.  This role will be responsible for supporting the firm’s continued accreditation by:

  • setting up and organising the practical arrangements for the quarterly ISO audits.
  • completing relevant ISO documentation ahead of the audits.
  • maintaining the firm’s risk management policies and ensuring these are up to date by logging any risks that are identified and updating this as required by liaising with relevant lawyers across the firm.
  • undertaking relevant audits within the firm and completing relevant documentation.  This currently includes auditing file reviews and post-delivery audits.

Claims administration and insurances

  • Take responsibility for the administration of any claims received that will involve liaising with the firm’s insurers, the firm’s Finance team and relevant partners about claims and then and updating relevant documentation.
  • Support with the annual renewals process for a number of the firm’s insurances including cyber, PI, data protection and management liability.
  • Assist the Risk & Compliance team with complaints handling. This will include:
  • drafting acknowledgement letters
  • collating information from teams across the firm; and
  • more widely supporting the Compliance Solicitor with any investigations.
  • Log incidents and risks that are identified on the firm’s internal database.


  • Support the firm’s business development activities by being the first point of contact for tender queries from the Bids team.
  • Management review
  • Support regular management reviews by collating statistics for these.  This will include liaising with the firm’s Finance team and relevant partners across the firm.
  • Team administration
  • Support the Risk & Compliance team with all elements of administrative support as needed to include, but not limited to, diary management, scanning, photocopying and filing.

The person

This is a busy and challenging role and to be successful, your background will:

  • include strong academics that will most likely be to degree level;
  • include office based work experience;
  • probably include experience of working within a law firm or regulatory environment.

The role requires someone who:

  • is IT literate and who is familiar with MS Office;
  • has good communication skills, both written and oral, and is able liaise confidently with staff and partners across the firm;
  • is able to demonstrate an organised and methodical approach to their work;
  • is able to meet deadlines when under pressure with multiple tasks;
  • have proven research and analysis skills;
  • has strong attention to detail;
  • is energetic and enthusiastic; and
  • is confident to talk to internal clients.

In addition, you will need to:

  • be willing to travel to the firm’s other offices on occasion; and
  • be flexible and able to work longer hours as the role demands.

The package

As you’d expect, we offer a competitive salary and a wide range of benefits.  You can find out more about our core staff benefits here.

Pre-employment screening

If we make you an offer for a role, we will conduct a range of pre-employment screening. This will include, but is not limited to, a basic DBS check, right to work check, address verification, any disciplinary history recorded with the Solicitors Regulation Authority (SRA) and a self-declaration to assess your character and suitability for the role. Full details of our screening process are available on request.

Our business services career structure

Here at Mills & Reeve our business services career structure has five levels and a clear progression framework. This role fits within the Assistant level of our framework, and the job description includes the types of activities expected for this type of role. If you’d like more information on our career structure, our HR team will be happy to provide further details.

The firm

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve.

Our clients and their industries benefit from our knowledge and learning – on everything from wellbeing, diversity and inclusion to global trends. The wider community benefits from a focus on sustainability in client and business decisions.

Clients get a consistent experience with no surprises – we tell them what they need to know, when they need to know it. Our sector and market expertise helps us understand clients’ issues. And our technology and innovations help them achieve more with less effort.

We build personal relationships, with advice individually tailored to individual need. And if clients need things we don’t offer, we draw on our network to give recommendations.

Our 1,250 plus people and over 750 lawyers share one vision – achieving more for clients.

By joining Mills & Reeve, you’ll have the chance to build your skills and experience within a firm that’s not only ranked in the top 50 UK law firms, but also one that truly values their people. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase!

We’ve been listed in the Best Companies to Work For list the last 20 years - the only law firm to have achieved this, and we hold Platinum Investors in People status, something which only 6% of 50,000 assessed organisations achieve. We’ve also been ranked in the top 10 of RollOnFriday’s Best Law Firms To Work At list for the past eight years, taking the top spot in 2018, 2019 and 2020.

Don’t just take our word for it though. Have a read through our  People Perspectives to find out more about some of our team and their experiences at Mills & Reeve.

And finally

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We’re committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.

Promoting equality and diversity across our firm is a key pillar of our strategy, and our five staff networks are an integral part of this. To find out more about our diversity and inclusion work, visit our webpage here.

Want to find out more?

If you’d like any more information about Mills & Reeve take a look at our website.