Facilities Assistant

Permanent, full time 10am-6pm Mon-Fri

The role

You will be an integral member of the facilities team and take responsibility for a variety of tasks to ensure a comprehensive and high-quality facilities service, including Facilities and Reprographics Tasks and Reception cover.

Main responsibilities

Main duties and responsibilities include but are not limited to:

• Ensure all internal and external post is dealt with efficiently and effectively
• Set up meeting rooms/seminars and equipment as per requirements in a timely manner
• Assist staff and partners with all their facilities related queries
• Ensure the scanning of documents, plans, text/pictures is to the highest standard
• Adhere in all respects with the firm’s values of openness and integrity, working together, respect for each other and strong client relationships
• Comply with the firm’s procedures for the safe-keeping of documents
• Act in a professional and courteous manner when dealing with clients (both internal and external) and always project a positive image of Mills & Reeve
• Ensure relevant firm database/records are accurate and up to date on a regular basis
• Ensure your availability at all times during contracted hours
• Work effectively with the Firm’s support services and treat all your work colleagues with respect
• Meet deadlines or liaise with the appropriate person if a deadline is causing difficulty and provide updated time estimate
• Be courteous and professional to others
• Obtain the necessary information to deal with enquiries, requests, instructions etc‿
• Be proficient with the features of the software packages used in your area of work
• Ask for constructive feedback about your performance, consider issues identified and take steps to improve your performance
• Identify the training and development you need to do your job more effectively and to further develop you personally, and raise these during your annual performance review or at other times upon request

The person

Given the challenges of this role, it is likely that your background and experience will show:

• Previous experience within a similar position
• Strong organisational skills
• IT literacy and willingness to learn new skills
• Previous experience working in a professional services environment

The role additionally requires someone who:

• Possesses strong communication skills across a varied range of stakeholders
• Has a strong attention to detail

The package

As you’d expect, we offer a competitive salary and a wide range of benefits. You can find out more about our core staff benefits here.

Pre-employment screening

If we make you an offer for a role, we will conduct a range of pre-employment screening. This will include, but is not limited to, a basic DBS check, right to work check, address verification, any disciplinary history recorded with the Solicitors Regulation Authority (SRA) and a self-declaration to assess your character and suitability for the role. Full details of our screening process are available on request.

Our business services career structure

Here at Mills & Reeve our business services career structure has five levels and a clear progression framework. This role fits within the Assistant level of our framework, and the job description includes the types of activities expected for this type of role. If you’d like more information on our career structure, our HR team will be happy to provide further details.

The firm

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve.

Our clients and their industries benefit from our knowledge and learning – on everything from wellbeing, diversity and inclusion to global trends. The wider community benefits from a focus on sustainability in client and business decisions.

Clients get a consistent experience with no surprises – we tell them what they need to know, when they need to know it. Our sector and market expertise helps us understand clients’ issues. And our technology and innovations help them achieve more with less effort.

We build personal relationships, with advice individually tailored to individual need. And if clients need things we don’t offer, we draw on our network to give recommendations.

Our 1,250 plus people and over 750 lawyers share one vision – achieving more for clients.

By joining Mills & Reeve, you’ll have the chance to build your skills and experience within a firm that’s not only ranked in the top 50 UK law firms, but also one that truly values their people. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase!

We’ve been listed in the Best Companies to Work For list the last 20 years - the only law firm to have achieved this, and we hold Platinum Investors in People status, something which only 6% of 50,000 assessed organisations achieve. We’ve also been ranked in the top 10 of RollOnFriday’s Best Law Firms To Work At list for the past eight years, taking the top spot in 2018, 2019 and 2020.

Don’t just take our word for it though. Have a read through our People Perspectives to find out more about some of our team and their experiences at Mills & Reeve.

And finally

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We’re committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.

Promoting equality and diversity across our firm is a key pillar of our strategy, and our five staff networks are an integral part of this. To find out more about our diversity and inclusion work, visit our webpage here.

Want to find out more?

If you’d like any more information about Mills & Reeve take a look at our website.

Job Description