Document Production Specialist - Norwich

Document Production Specialist

Norwich - Permanent - Monday to Friday 2pm to 10pm with an hours break .

The role

This role provides comprehensive Document Production services to the business.  To succeed in the role, you will work closely with your document production colleagues, Team Leaders and Regional Executive Services Managers.  You will be responsible for creating, amending and finalising high quality documents using various IT packages. While you will have a degree of autonomy in how you structure your day, you will be an integral part of the DPS team and be expected to have high levels of accuracy, attention to detail, confidentiality and meet required deadlines.

The person

Given the challenges of this role, it is likely that your background and experience will include having spent some time working in a document production environment and ideally competent in Microsoft 365, Nitro, BundleDocs and BigHand.

The role additionally requires someone who:

*           is confident and able to build sustainable relationships with colleagues;

*           is organised and methodical in how they approach their work;

*           has excellent attention to detail;

*           demonstrates good teamwork as well as being able to work alone;

*           communicates effectively;

*           is proactive, has the ability to prioritise tasks in order to meet deadlines and uses their own initiative;

*           adheres to the firm’s hybrid working policy and will attend the office as and when required for business needs; and

*           is willing to take on new responsibilities and challenges and understands the requirement to upskill, taking responsibility for their own training and development, in an ever-evolving role.

The activities

Digital technology

These are our digital devices, systems and resources, such as BigHand, Teams, Loop-up, Microsoft 365, MatterSphere, Sysero, BundleDocs, Nitro, Brochet Paste, Atlas, and internal precedent packages.  You will:

*           produce transcriptions to include transcribing of voicemails, telephone calls, webinars, statements, podcasts, Teams, Loop-up and Zoom recordings;

*           follow dictated instructions to create, amend and finalise all correspondence including attendance notes, documents, emails, letters, memos and minutes;

*           download and upload using ShareFile;

*           complete bespoke forms using software such as Cloud Forms, Quantum, Land Registry, SDLT, NameCo, LPAs, Blueprint, and Searchflow; and

*           get involved in opportunities to try new software packages.

Document production

Following instructions to accurately produce high quality documents for internal and external use that will include:

*           copy typing from initial creation, amending and quality checking own work;

*           formatting internal and external documents, including housestyle, table of contents, cross referencing, version control and engrossments;

*           creating and amending Excel spreadsheets, working with formulas, conditional formatting, data entry and filters;

*           running comparisons;

*           creating and amending PowerPoint slides, Visio documents, Playbooks and flowcharts;

*           preparing and running mail merge from Word, Excel and InterAction;

*           working with Nitro redacting, bookmarking, combining, splitting PDFs, OCR and extracting; and

*           creating Knowhow and Guidance documents from templates.